Privacy Policy

Embroidery Sale Company Corp.

Privacy Policy

1. INTRODUCTION AND DATA CONTROLLER

This Privacy Policy was generated on December 19, 2025, and is intended to inform you about how Embroidery Sale Company Corp. ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at https://hottpress.ca. As a corporation established in Canada, we are committed to complying with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy laws.

Embroidery Sale Company Corp. operates as the data controller for the personal data collected through our e-commerce platform. Our primary business is retail, and we cater to a business-to-consumer (B2C) audience. We are registered under the registration number 765860838, and our VAT number is 765860838 RT 0001. Our physical address is 222-2 AVE E, and you can reach us via email at williamh7632@gmail.com or by phone at 4036648597.

Our website is hosted by GoDaddy USA, located at 2155 E GoDaddy Way, Tempe, AZ 85284, USA. You can contact them at +1 480 505 8877. The publishing director for our website is Newebs International.

We take your privacy seriously and have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and compliance. You can contact our DPO at williamh7632@gmail.com for any privacy-related inquiries or concerns.

This Privacy Policy outlines the types of data we collect, the purposes for which we collect it, and the legal basis for processing your data. It also details your rights as a data subject and how you can exercise them. We encourage you to read this policy carefully to understand our practices regarding your personal information.

2. DEFINITIONS

In this Privacy Policy, the following terms shall have the meanings set forth below:

2.1. "Personal Data"

"Personal Data" refers to any information relating to an identified or identifiable natural person ("Data Subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

2.2. "Data Controller"

"Data Controller" means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. For the purposes of this Privacy Policy, Embroidery Sale Company Corp. is the Data Controller.

2.3. "Processing"

"Processing" refers to any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

2.4. "Data Subject"

"Data Subject" is any identified or identifiable natural person whose Personal Data is processed by the Data Controller.

2.5. "Consent"

"Consent" of the Data Subject means any freely given, specific, informed, and unambiguous indication of the Data Subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of Personal Data relating to him or her.

2.6. "Cookies"

"Cookies" are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

2.7. "Third Parties"

"Third Parties" refers to any natural or legal person, public authority, agency, or body other than the Data Subject, Data Controller, Data Processor, and persons who, under the direct authority of the Data Controller or Data Processor, are authorized to process Personal Data.

2.8. "Data Processor"

"Data Processor" means a natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Data Controller.

2.9. "GDPR"

"GDPR" stands for the General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC.

2.10. "PIPEDA"

"PIPEDA" refers to the Personal Information Protection and Electronic Documents Act, a Canadian law relating to data privacy, governing how private sector organizations collect, use, and disclose Personal Data in the course of commercial business.

These definitions are intended to provide clarity and understanding of the terms used throughout this Privacy Policy. If you have any questions regarding these definitions, please contact us at williamh7632@gmail.com.

3. DATA COLLECTED

This Privacy Policy outlines the types of data collected by Embroidery Sale Company Corp. ("we," "us," or "our") through our website, https://hottpress.ca. As of December 19, 2025, we are committed to ensuring the privacy and protection of our users' personal information in compliance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy laws in Canada.

3.1 Personal Identifiers

We collect personal identifiers that may include, but are not limited to, your name, date of birth, and unique identifiers such as user IDs and passwords. This information is essential for account creation, authentication, and personalized user experiences on our platform.

3.2 Contact Information

We gather contact information such as email addresses, phone numbers, and mailing addresses. This data is used for communication purposes, including order confirmations, customer support, and marketing communications, where consent has been provided.

3.3 Payment Information

For the purpose of processing transactions, we collect payment information, including credit card numbers, billing addresses, and other financial data. This information is handled with the utmost security and is only used to facilitate purchases made on our website.

3.4 Connection Data

We collect connection data, which includes IP addresses, browser types, and device information. This data helps us understand how users interact with our website, improve our services, and ensure the security of our platform.

3.5 Tracking Technologies

Our website employs cookies and similar tracking technologies, such as SDKs, to enhance user experience and analyze website traffic. These technologies allow us to remember user preferences, provide personalized content, and gather analytical data to improve our services.

We ensure that all data collected is processed in accordance with applicable data protection laws and regulations. For more detailed information on how we use cookies and similar technologies, please refer to Section 11 of this Privacy Policy.

4. PURPOSES OF COLLECTION

The collection of personal data by Embroidery Sale Company Corp. is conducted with the utmost respect for privacy and in compliance with applicable legal standards, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy laws. The purposes for which we collect and process personal data are outlined below:

4.1. ORDER PROCESSING AND FULFILLMENT

We collect personal identifiers, contact information, and payment details to process and fulfill orders placed through our website, https://hottpress.ca. This includes verifying your identity, processing payments, and delivering products to your specified address.

4.2. CUSTOMER SERVICE AND SUPPORT

Your contact information is used to provide customer service and support, addressing inquiries, and resolving issues related to your orders or our services. This ensures a seamless and satisfactory customer experience.

4.3. MARKETING AND PROMOTIONAL COMMUNICATIONS

With your consent, we may use your contact information to send you marketing communications, promotional offers, and newsletters. You have the right to opt-out of receiving such communications at any time.

4.4. WEBSITE IMPROVEMENT AND PERSONALIZATION

We utilize cookies and similar tracking technologies to analyze website usage and improve our services. This data helps us understand user preferences and personalize your experience on our website.

4.5. LEGAL COMPLIANCE AND RISK MANAGEMENT

We may process your personal data to comply with legal obligations, respond to legal requests, and manage risks. This includes sharing information with authorities when required by law or in response to legal proceedings.

4.6. BUSINESS OPERATIONS AND ANALYTICS

Your data is used to conduct business operations, including data analysis, audits, and fraud monitoring. This helps us enhance our business strategies and ensure the security and integrity of our operations.

4.7. CORPORATE TRANSACTIONS

In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction. We will ensure that any receiving party respects your personal data in accordance with this Privacy Policy.

Embroidery Sale Company Corp. is committed to ensuring that personal data is collected and processed for legitimate purposes, with transparency and respect for your privacy rights. For further information or inquiries regarding our data processing activities, please contact our Data Protection Officer at williamh7632@gmail.com.

5. LEGAL BASIS FOR PROCESSING

Embroidery Sale Company Corp. processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA). The legal bases for processing personal data are as follows:

5.1 Consent

We may process your personal data based on your consent. This includes situations where you have explicitly agreed to receive marketing communications or have consented to the use of cookies and similar technologies on our website. You have the right to withdraw your consent at any time by contacting us at williamh7632@gmail.com.

5.2 Performance of a Contract

Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into such a contract. This includes processing your personal data to manage your orders, process payments, and deliver products purchased through our website.

5.3 Legal Obligation

We may process your personal data to comply with legal obligations to which Embroidery Sale Company Corp. is subject. This includes obligations under tax laws, consumer protection laws, and other regulatory requirements applicable to our business operations.

5.4 Legitimate Interests

Processing is necessary for the purposes of the legitimate interests pursued by Embroidery Sale Company Corp. or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. Our legitimate interests include improving our services, enhancing user experience, and ensuring the security of our website.

5.5 Vital Interests

In rare cases, we may process personal data to protect your vital interests or those of another person. This legal basis is typically applicable in emergency situations where the processing of personal data is necessary to protect someone's life.

Each processing activity is carefully assessed to ensure that it is conducted in compliance with applicable laws and regulations, and that your rights and freedoms are respected. For more information about the legal bases for processing your personal data, please contact us at williamh7632@gmail.com.

6. RECIPIENTS OF THE DATA

Embroidery Sale Company Corp. is committed to ensuring that your personal data is handled with the utmost care and confidentiality. In the course of our business operations, we may share your personal data with specific third parties under strict conditions. This section outlines the categories of recipients with whom we may share your data, ensuring compliance with applicable privacy laws, including the GDPR, PIPEDA, and relevant provincial regulations.

6.1. PARTNERS AND AFFILIATES

We may share your personal data with our trusted partners and affiliates who assist us in providing our services. These entities are bound by contractual obligations to keep your personal data confidential and to use it only for the purposes for which we disclose it to them. This may include entities involved in payment processing, order fulfillment, and customer service.

6.2. AUTHORITIES

We may disclose your personal data to governmental authorities or law enforcement agencies if required by law, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users and the public. Such disclosures will be made in accordance with applicable legal requirements.

6.3. ACQUISITION OR MERGER

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity. We will ensure that the acquiring entity is bound by terms that provide a similar level of protection for your personal data as outlined in this Privacy Policy. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal data, as well as any choices you may have regarding your personal data.

We ensure that all third-party recipients of your personal data are subject to appropriate data protection obligations and that they process your personal data only in accordance with our instructions and applicable data protection laws.

7. RETENTION PERIOD

The Embroidery Sale Company Corp. is committed to retaining personal data only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or as required by applicable laws and regulations. The retention period for personal data is determined based on the following criteria:

  1. The duration of the customer relationship, including any ongoing contractual obligations or services provided.
  2. Legal obligations that require the retention of certain data for a specified period, such as tax and accounting regulations.
  3. The necessity to retain data for the establishment, exercise, or defense of legal claims.

Specifically, personal data collected by Embroidery Sale Company Corp. will be retained for a period of three years from the date of the last interaction with the customer, unless a longer retention period is required or permitted by law. This period allows us to comply with our legal obligations, resolve disputes, and enforce our agreements.

Upon the expiration of the retention period, or upon the customer's request for deletion, personal data will be securely deleted or anonymized, ensuring that it is no longer identifiable and cannot be reconstructed.

In certain circumstances, we may retain data for longer periods if required by law or if it is necessary for legitimate business purposes, such as fraud prevention or enhancing security.

For further information regarding our data retention practices, or to request the deletion of your personal data, please contact our Data Protection Officer at williamh7632@gmail.com.

8. DATA SUBJECT RIGHTS

At Embroidery Sale Company Corp., we are committed to ensuring that your rights regarding your personal data are respected and upheld in accordance with applicable laws, including the General Data Protection Regulation (GDPR), the Personal Information Protection and Electronic Documents Act (PIPEDA), and relevant provincial privacy laws. As a data subject, you have the following rights:

8.1 Right to Access

You have the right to request access to the personal data we hold about you. This includes the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data and the following information: the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipients to whom the personal data have been or will be disclosed.

8.2 Right to Rectification

If you find that any personal data we hold about you is inaccurate or incomplete, you have the right to request the rectification of such data. We will promptly update any information found to be incorrect.

8.3 Right to Erasure

Also known as the "right to be forgotten," you have the right to request the deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent on which the processing is based and where there is no other legal ground for the processing.

8.4 Right to Restrict Processing

You have the right to request the restriction of processing your personal data in certain circumstances, such as when you contest the accuracy of the data, or if the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead.

8.5 Right to Data Portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit those data to another controller without hindrance from us, where technically feasible.

8.6 Right to Object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on legitimate interests. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.

8.7 Right to Withdraw Consent

If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

8.8 Right to Lodge a Complaint

If you believe that your rights regarding your personal data have been violated, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement.

To exercise any of these rights, please contact us at williamh7632@gmail.com. We will respond to your request within the timeframes prescribed by applicable laws.

9. DATA SECURITY

At Embroidery Sale Company Corp., we prioritize the security of your personal data. We implement a variety of technical and organizational measures to ensure a level of security appropriate to the risk associated with the processing of personal data. These measures are designed to protect your data against unauthorized access, disclosure, alteration, and destruction.

9.1 Technical Measures

We employ advanced security technologies to safeguard your data. These include, but are not limited to, encryption protocols, secure socket layer (SSL) technology for data transmission, and firewalls to prevent unauthorized access to our systems. Our servers are hosted by GoDaddy USA, which provides robust security measures to protect data stored on their infrastructure.

9.2 Organizational Measures

Our organizational measures include strict access controls to personal data, ensuring that only authorized personnel have access to sensitive information. We conduct regular security audits and training for our employees to maintain high standards of data protection. Additionally, we have established procedures for managing data breaches, including prompt notification to affected individuals and relevant authorities, in compliance with applicable laws.

9.3 Data Breach Response

In the event of a data breach, we have a comprehensive response plan to mitigate any potential harm. This includes immediate containment and assessment of the breach, notification to affected individuals and authorities as required by law, and measures to prevent future incidents. Our response plan is regularly reviewed and updated to ensure its effectiveness.

9.4 User Responsibilities

While we take significant steps to protect your data, it is also important for users to take precautions. We encourage you to use strong passwords, keep your login credentials confidential, and promptly notify us of any unauthorized use of your account. By working together, we can enhance the security of your personal information.

For any questions or concerns regarding our data security practices, please contact our Data Protection Officer at williamh7632@gmail.com.

10. INTERNATIONAL TRANSFERS

Embroidery Sale Company Corp. is committed to ensuring that your personal data is protected when transferred outside of Canada. This section outlines the measures we take to safeguard your information during international transfers, in compliance with applicable data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy laws.

10.1 Transfers Outside Canada

Your personal data may be transferred to, and processed in, countries other than Canada. These countries may have data protection laws that are different from the laws of Canada. Specifically, our website is hosted by GoDaddy.com LLC, located in the United States, and our service providers and partners may operate in various countries worldwide.

10.2 Adequacy Decisions

When transferring personal data outside of Canada, we ensure that the recipient country has been recognized by the relevant authorities as providing an adequate level of data protection. In the absence of such a decision, we implement appropriate safeguards to protect your data.

10.3 Appropriate Safeguards

For transfers to countries that do not have an adequacy decision, we use legally recognized mechanisms to ensure the protection of your personal data. These mechanisms include:

  • Standard Contractual Clauses (SCCs) approved by the European Commission or other relevant authorities.
  • Binding Corporate Rules (BCRs) for intra-group transfers.
  • Other legally valid transfer mechanisms as applicable.

10.4 Access and Use by Third Parties

We ensure that any third parties processing your personal data outside of Canada adhere to strict data protection standards. These third parties are contractually obligated to protect your data in accordance with our policies and applicable data protection laws.

10.5 Your Rights

You have the right to request further information about the safeguards we have in place for international data transfers. If you wish to exercise this right, please contact us at williamh7632@gmail.com.

By using our website and services, you consent to the transfer of your personal data to countries outside of Canada, as described in this Privacy Policy. We remain committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable laws.

11. COOKIES AND SIMILAR TECHNOLOGIES

This section of our Privacy Policy explains how Embroidery Sale Company Corp. ("we", "us", or "our") uses cookies and similar technologies on our website, https://hottpress.ca. This policy was generated on December 19, 2025, and is designed to comply with applicable privacy laws, including GDPR, PIPEDA, and relevant provincial regulations.

11.1 What Are Cookies?

Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.

11.2 Types of Cookies We Use

We use the following types of cookies on our website:

  • Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show

    12. POLICY UPDATES

    This Privacy Policy was generated on December 19, 2025, and is subject to periodic review and updates to ensure compliance with applicable laws and regulations, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), and relevant provincial privacy laws in Canada.

    12.1 Notification of Changes

    Embroidery Sale Company Corp. reserves the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website at https://hottpress.ca. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

    12.2 Material Changes

    In the event of material changes to this Privacy Policy, we will provide a more prominent notice, which may include email notification to the address you have provided, or a notice on our homepage. Material changes may include, but are not limited to, changes in the types of personal data we collect, the purposes for which we collect and use it, or the entities with whom we share it.

    12.3 Consent to Changes

    By continuing to use our website and services after any changes to this Privacy Policy, you are deemed to have accepted such changes. If you do not agree with the changes, you should discontinue using our website and services and contact us to address any concerns.

    12.4 Historical Versions

    Previous versions of this Privacy Policy will be archived and available for your review upon request. Please contact us at williamh7632@gmail.com for access to historical versions.

    13. CONTACT AND COMPLAINTS

    If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data, please contact us using the following details:

    • Email: williamh7632@gmail.com
    • Phone: 4036648597
    • Mailing Address: Embroidery Sale Company Corp., 222-2 AVE E, Canada

    We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact our Data Protection Officer (DPO) at the email address provided above. We will respond to your complaint as soon as possible and in accordance with applicable laws.

    In the event that you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial privacy authority. You can contact the Office of the Privacy Commissioner of Canada at:

    • Website: https://www.priv.gc.ca/en/
    • Phone: 1-800-282-1376
    • Mailing Address: Office of the Privacy Commissioner of Canada, 30 Victoria Street, Gatineau, Quebec, K1A 1H3, Canada

    For residents of Alberta, British Columbia, or Quebec, you may also contact your provincial privacy commissioner:

    We encourage you to contact us first to resolve any issues, but you have the right to contact the relevant authorities at any time.

© 2025 Embroidery Sale Company Corp.